All orders placed are generally shipped out 48 hours after order is received. Orders placed before 2pm EST will generally ship early the next business day, as you have 24 hours to cancel any orders placed . In the event of high order volume, the order will ship next business day.
Note: Same day shipping is not available for special orders, these orders may take an additional 3 to 5 business days to process, package and ship.
We offer Priority 1 – 3 day shipping and Express 1 – 2 day shipping. All orders are shipped via USPS (United States Postal Service) and delivery times are based on your location. Once your order ships, you will receive an email with the tracking information. Shipping includes $100 insurance protection policy. 8 Dollz is not responsible for any delays or delivery issues as that is 100% our of our control. Once shipped, any issues with delivery should be directed towards USPS. Please have your tracking information available.
- Email: USPS® Customer Service
- Call: 1-800-ASK-USPS® (1-800-275-8777)
- TDD/TTY Relay: Call 1-800-877-8339. Ask for 1-800-275-8777
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET
Orders must be cancelled within 24 hours. See our return policy